We answer your calls when you can't.
Every enquiry answered, qualified and sent to you. You stay on the job. We look after the phone.
Respond faster. Qualify enquiries. Handle more without adding staff.
Phone calls Live now | Website form Live now | Website chat Live now | WhatsApp, Messenger, Instagram, email, lead sites Ask for details
What ConvertVibe does
Enquiries answered, qualified and sent to your team. In one place.
ConvertVibe answers the phone and the website form with chat, qualifies what the customer needs, and passes genuine opportunities back to your team by email. You can then see what happened to each enquiry in one place.
The problem
Too many good enquiries are lost before anyone gets back to them.
A new enquiry comes in, then it sits. Nobody responds quickly and nobody qualifies it properly. The customer loses interest or goes to a competitor who responded first.
How it works
From the enquiry arriving to a real opportunity in your hands.
An enquiry comes in
From your phone and website form with chat. Other channels: ask for details.
We respond, qualify and track it
We reply fast, find out what the customer needs and track every enquiry in one place. Callers can talk, type or use the keypad, and can ask for a call back or a person.
Genuine opportunities go back to you
Your team gets the real opportunities, with the information they need to take the next step.
More capacity, same team
Handle more enquiries without adding staff.
ConvertVibe absorbs the busy work behind enquiries: the fast reply and the qualification questions. Your team's workload doesn't grow with your enquiry volume; only the opportunities do.
Enquiries answered, day and evening
Fast, consistent replies go out even when your team is flat out.
Your team stays focused
They only spend time on the opportunities worth having, not on admin.
Conversion insights
See which places are producing your best opportunities.
Enquiries are tagged with where they came from and followed through to the outcome. You can see which places are producing real opportunities and confirmed won work, so you know what is actually paying off.
No guesswork. No vanity metrics. Just what came in, what it turned into, and where from.
Example view. Your portal reports your real numbers, in plain English.
Solutions
The work between the enquiry and the opportunity, handled.
Fast response
New enquiries are contacted quickly, while the customer is still interested.
Qualification
Your questions are asked, so only genuine opportunities get through.
Monthly report
A report in your portal and by email on what came in and what it turned into.
Routing and tracking
Qualified opportunities go to the right person, and every outcome is tracked.
Industries
Built for any business that runs on inbound enquiries.
If customers come to you asking for quotes, bookings or advice, ConvertVibe fits.
Pick the size that fits your business
Every package answers your calls when you can't, qualifies each enquiry and sends it to you. As you grow, you get more room and more people in the loop.
For the one man band
You're on the tools all day. We pick up the phone so you never lose a job.
Where to start: everything you need to stop missing calls.
- Up to 150 enquiries a month
- Phone and website form with chat
- Callers get a text confirming their callback date and time
- Every enquiry sent to you with name, number, job, postcode and a callback time
- Summaries to 1 person
- Email lead alerts
- Your own portal and a monthly report
Extra enquiries £1.00 each
For the small team
A few of you out on jobs. Every enquiry lands in one place and the right person gets it.
Step up from Starter: over 3 times the enquiries, your team in the loop, your CRM if you use one, and WhatsApp enquiries from 6th November.
- Everything in Starter, including caller text confirmations
- Up to 500 enquiries a month
- Summaries to up to 3 people
- Connects to your CRM (optional)
Extra enquiries £0.85 each
For larger firms
Several teams, sites or areas. We set ConvertVibe up around how your business runs.
Step up from Growth: enquiry volume and team size set around you, agreed in your quote.
- Everything in Growth, including caller text confirmations
- Enquiry allowance by quote
- Connects to your CRM (optional)
- Extra enquiry rate agreed in your quote
Being added: email enquiries 23rd October · follow up 30th October · 6th November: WhatsApp and Messenger, plus social lead forms · text alerts to you, date to be confirmed
Founding prices for sign ups until 28th February 2027, locked for 12 months. First month paid with no commitment, then a 12 month sign up. No setup fees.
What happens after you sign up
Pay by card through Stripe. Your portal login is created straight away.
Add your services, hours, areas and who gets your enquiries. We're usually live within 48 hours.
Every enquiry comes to you and is saved in your portal, with a monthly report of how many came in and where from.
See what ConvertVibe could do with your enquiries.
Tell us where your enquiries come from and we will show you exactly how ConvertVibe would handle them.