Cookie Policy
Last updated: 3 October 2026
This Cookie Policy explains how CONVERTVIBE LTD ("ConvertVibe", "we", "us" or "our") uses cookies and similar technologies on convertvibe.co.uk. It reflects the live configuration of this website and is kept up to date as the site develops.
01What cookies are
Cookies are small text files placed on your device by a website. They are widely used to make websites work, to keep them secure, and to remember information between pages or visits. Similar technologies, such as browser local storage and session storage, can store small pieces of information in your browser in a comparable way.
02How we use cookies
ConvertVibe always uses a small number of strictly necessary cookies, the ones required for the website to function securely. The law does not require consent for those.
No analytics provider is configured on this website, so no analytics cookies are set and no analytics script is loaded, whether or not you have chosen Accept. If analytics is added later, a script loads only after you choose Accept, session recording stays off, and choosing Reject removes any analytics cookies. Your choice is remembered in your browser and honoured on every visit.
We do not use advertising cookies, remarketing pixels or social media trackers at all, with or without consent.
03Strictly necessary cookies
These cookies are required for the website to operate securely and cannot be switched off. The two sign-in cookies are set only when an authorised user signs in to the ConvertVibe dashboard or client portal; they are not used to track visitors to the marketing pages of this website.
| Cookie | Purpose | Type | Duration |
|---|---|---|---|
| access_token | Keeps an authorised user securely signed in to the ConvertVibe dashboard or portal. | Strictly necessary (secure, httpOnly) | 1 hour |
| refresh_token | Allows a signed-in session to be renewed securely without signing in again. | Strictly necessary (secure, httpOnly) | 7 days |
| __cf_bm | A short-lived security cookie that a network in front of the site may set to limit bots. ConvertVibe does not set this cookie and does not use it for analytics. | Strictly necessary (security), if present | Up to 1 day |
The sign-in cookies are set with the Secure, HttpOnly and SameSite=Lax flags. They are sent only over encrypted connections, cannot be read by scripts running in the page, and are sent on same-site requests and top-level navigations.
04Analytics cookies
This website does not set analytics cookies. No analytics script is loaded. Choosing Reject still clears leftover analytics cookies from an earlier version of the site so a returning visitor is not left with them.
If an analytics provider is configured later, its cookies will be listed here and will be set only after Accept. Session recording will stay off.
05Similar technologies we use
This website also stores a small number of preferences in your browser's built-in storage. These are not cookies and are never sent to our servers beyond their intended function:
| Item | Purpose | Storage | Duration |
|---|---|---|---|
| cv_cookie_consent | Remembers your cookie choice (Accept or Reject) so the banner is not shown again and your choice is honoured. | Local storage | Until you clear your browser storage |
| cv_intro_seen | Remembers that the intro animation has played so it is not repeated on every page load. | Session storage | Deleted when the browser session ends |
06What we do not use
- No advertising, remarketing or social media tracking cookies or pixels.
- No third-party cookies set by advertisers or data brokers.
- No analytics cookies before you have chosen Accept, and none at all if you choose Reject.
- No fingerprinting or cross-site tracking technologies.
07Changing your choice and managing cookies
To change your cookie choice, clear this site's stored data in your browser (you can usually find this in the 'Privacy' or 'Security' section of your browser's settings). The cookie banner will appear again on your next visit and you can make a new choice. Most web browsers also allow you to view, delete and block cookies through their settings.
Please be aware that blocking strictly necessary cookies may prevent parts of this website, such as the dashboard and client portal, from working correctly.
08Changes to this Cookie Policy
We may update this Cookie Policy as the website, its technology or legal requirements change. The latest version will be published on our website and the 'Last updated' date will be amended. The live cookie configuration is checked before this policy is updated.
09Contact us
If you have any questions about how we use cookies or similar technologies, please contact us:
- Company
- CONVERTVIBE LTD
- Registered office
- Izabella House, 24-26 Regent Place, Birmingham, B1 3NJ
- Company number
- 14487718
Email us at info@convertvibe.co.uk